Williams Norwalk Tire and Alignment was the 2004 Recipient of the Better Business Bureau of Northwest Ohio and Southeast Michigan Torch Award for Marketplace Ethics.
A Special Note to Our Customers:
"We appreciate the support of our customers and will bend over backwards to continue to give you the kind of exceptional service that you deserve. People like you are the major reason for our success. Be assured that we will continue to provide the honest, reliable, professional service that you have grown to know. If you like our service, please tell a friend. If you don't please tell us!"
Jim & Vicki Williams, owners along with the Williams Norwalk Tire & Alignment Team
Special Note from Samantha & Keifer - added in 2007
We learned the importance of being honest at an early age from our parents. They would not tolerate us lying to them. They made it very clear that if we lied to them that they would no longer trust us. When we did lie, we had to pay the price – and it was usually worse than if we would have told the truth to begin with. Plus we had to earn their trust again.
It got to a point that if we would think of lying, we would start to feel guilty and would end up telling the truth instead. It helps us get along as a family as well.
We grew up around the business. It is apparent that they have taken this strong quality with them as well. When we stop in, we frequently see the same customers which means a lot of them continue to do business with us. Many of them have watched us grow up. Some of them are parents of our school friends. Some of them are our own friends.
Our parents are proud of their business. But they are also very proud of us. No matterhow busy they may have been, they always found the time for us. Dad helped Keifer with cub scouts and helped him learn to play baseball. He coached Keifer’s teams several seasons. Now Keifer and Dad manage a team together. He also went to Keifer’s cross country meets. They also like to go hunting together. Dad also sat through numerous dance performances and talent shows – just to watch me dance - which for some men can be boring.
Mom was always there for us as well. She was the one who yelled at Keifer and his teammates as they ran past her at cross country meets for four years. She served as cub master. She also helped with the talent shows for 4 years. Keifer helped behind stage and along with his friends. She helped me while I tried to learn dances and sat at many dance practices watching me. She even helped coach the dance team while I was a member and continues today – 3 years after I have graduated. I help her with it at times.
Both of our parents went to numerous football games to watch me cheer and Keifer play in the band. They also went to basketball games to listen to Keifer in the pep band and watch me dance with the dance team. They also push us to do our best.
Like I said, they make the time for us – and others in the community – even though they are busy running a business.
We appreciate the positive qualities that our parents have instilled in us. They will make us better individuals in society. They will be there in the future for us as well to help us guide our lives.
If you want to meet honest and ethical people, you probably will not find many who are more honest and ethical as our parents. They are great role models for us as well as for others. They live their lives, at the business and at home, in a very honest and ethical manner.
Thank you for your time and the consideration of our parents business. They are winners in many ways to us.
Sincerely,
Samantha Williams, 21 year old daughter of Jim and Vicki Williams
Keifer Williams, 18 year old son of Jim and Vicki Williams